Licence activation in Sketchup 2025 issues

Hi,

Just updated to Sketchup 2025 and migrated my PlusSpec licence from 2024 by resetting it on the licence information screen.
However, the “activate” button turns blue when I hover over it, but nothing happens when I click it. I am stuck on the information page with no PlusSpec loaded.

Also, if I open sketchup with PlusSpec installed, sketchup tells me I am logged out of Sketchup (but I am not). If I try opening with PlusSpec not installed, I get no such message.

image

Latest version of sketchup and PlusSpec installed

I tried deleting and reinstalling both software, and I have deleted all cookies and browsing history

I can’t go back into 2024 as I cannot reset the machine within the 30 days again to see if PlusSpec will open in 2024.

Any ideas?

Hi Gareth, kindly see your inbox message.
Thank you.