Browser Based Estimating Tool Not Opening

Hello,

Very basic question, and hopefully the answer is easy. Have a trial version of PlusSpec and trying ot utilize the takeoff/estimate tool. From reading tutorials it looks like it’s supposed to open in a browser but no new tabs or any windows in any browsers are opening.

Here’s a quick screenshot with what I’ve circled. Any help is appreciated.

Thanks,
-JP

Hi, happy to assist! I’ve sent you a message for more details.

Best regards,

Hi JP,

You’re correct, that tool should be opening in a browser so it’s odd that it’s not doing so. Does an error message appear in the Ruby Console (go to Extensions > Developer > Ruby Console) when you try to launch the takeoff?

If an error message doesn’t appear, can you please send across the model to info@rubysketch.com so we can look into it further? Thanks.