Hi everyone,
To start of with I am using a mac running the latest version of both sketch pro and pluspec. I have an old pluspec drawing that I completed in the previous version of pluspec and since then I have recently updated to the latest 2016 version only a month or so ago. Just today I removed a window from a wall in order to allow me to put a different sized window back in its place. An issue arose when I tried to put the new window back in the wall. Pluspec was telling me that I hadn’t chosen any timber sizes to go above the window as a head. I discovered that I am unable to access any of the pre loaded pluspec timber sizes and any other ones that I have made myself, this inevitably stops me from being able to install the window in the wall. does any one have any suggestions as to what might help? thanks