Receiving a Machine mismatch error, how do I fix this?

Hi Guys,

If you receive an error saying that you have reached maximum licenses it could be due to a number of reasons.

  1. The most common reason is because you have tried downloading PlusSpec onto multiple computers. A single PlusSpec license can currently only be loaded and run on one computer. Once this is done you will receive this error, to sort this out please contact us at and let us know that you’re getting a maximum license reached error. Please also put a contact number just in case we need to call you.

  2. Another reason is that you have changed your internet connection causing your machine ID to change meaning that when you open PlusSpec you will receive a maximum license error message because the software believes that you have tried loading PlusSpec onto another computer. There is very easy to fix. As a work around. Simply disconnect your internet, open Sketchup and you will see that PlusSpec has loaded. You can then reconnect your internet. If this does not resolve your problem please email us . Please also include a phone number just in case we need to call you.

Click here to return to the FAQ page

Click here to buy PlusSPec