Reactivation of PlusSpec

PlusSpec Community Support
1

Hi,

After updating my laptop I am unable to re-activate PlusSpec, ie ‘can’t reactivate more than once in 30 days’ message.

Can you assist please?

Thanks,
Gerard

2

Hi Gerard,

Thank you for your post.

Can you please confirm what email address you signed up to PlusSpec with?

If you prefer to send it via email, please send the email to support@rubysketch.com.

3

Hi Grant,

Thanks for your reply.

I’ve forwarded an email with the information requested.

Thanks,
Gerard

4

Hi Grant,

I sent you an email last night as I have encountered the same problem I had last week.

I don’t know if it had something to do with the latest Windows 10 update as it was working fine until that auto installed.

Your help in resolving this would be appreciated.

Thanks,
Gerard

5

Hi Gerard,

Thank you for your post. I have responded back to your email and fixed the issue.