PDF Import Does not work

Support Crash Information
4

Hi user32,

Another possibility is that the dialog is opening but appearing somewhere off the screen for some reason. If you follow the below steps & it should fix the issue.

  1. Close all running Sketchup windows.
  2. In a File Explorer, enter %LocalAppData% in the address bar at the top (see image below for more details).
    File Explorer Entering AppData
    File Explorer Entering AppData1115×540 49.7 KB
  3. Follow the path below & delete the file highlighted in bold.
    SketchUp → SketchUp 2024 → SketchUp → PrivatePreferences.json
  4. Start Sketchup & open the PDF Tool.