Moving Plusspec License

If you have 2 Computers say one at work and the other at home it would be great to be able to disconnect license from the Work Computer when Shutting down Plusspec at work and then re attach your licence when you get home. The license is only used by one person at any time. This removes the necessity of loading on to a laptop and carrying around with you.

Often the Laptops have smaller screens and don’t have the processing power of desktops.

Hi,

Currently this is not possible. I will take this down as a suggestion for future releases :slight_smile:

Kind Regards
Dean

Hi All,

I agree, the ability to be able to run PlusSpec on both a Desktop and Laptop under the one license would be a great feature and one I’m sure the large majority of professional users would appreciate. I have communicated with Andrew re this scenario earlier in the year and suggested a scheme similar to how Adobe have implemented the creative Cloud in which a user can activate and deactivate their license on differing computers.

Zorro

Hi Guys,

I will talk with the others and grab there thoughts. Thank you for the suggestions again.

Kind Regards
Dean

I agree with these post as well as the similar ones on North America forum re ‘floating licence’
It limits personal use on a laptop and makes expanding usage in the office difficult.
I cant think of any other software we have used that doesn’t allow for this either on line or by using a USB key.
It would be good to know if anything on this is in the pipeline.
thanks
S

Hi Stephen,

I will have to get back to you on this as I have not been told anything. Thank you for supporting the matter.

Kind Regards
Dean

is it possible to do it with the reset machine button? does it work?
it is absolutely necessary to have a floating licence nowadays. I work at 2 offices in two different cities and at home…

Hi,

Yes it is possible to do using the reset machine button but the reset machine button will only work once every 30 days.

Kind Regards
Dean

This was an issue addressed in 2015 with no resolution. Why am I having this issue 10 years later. Do you want people to use your software or go somewhere else?

Hi user59,

We apologize for the inconvenience. This has been raised to our dev team for further discussion. However, you can transfer your license from one device to another kindly refer to our article guide here.

Hope this helps.

Kind regards,

Adam, there is a solution: log out of your license on your other computer; it’s not hard.

Yes, we want people to use our software and prosper, but rude people who don’t see the value should go elsewhere.
So, basically, what I am saying is: that it is the way it is, and for several reasons that are way too complex to discuss on a Friday afternoon.

Thanks for your timely response over a month later. What is more rude, creating a poor customer user experience after someone has spent $2400 on a product you developed, or someone pointing out the consequences of said issues? If when I looked through the forum I had not noticed a very substantial issue which has persisted unaddressed for 10 years, I would not have had the response that I did.

Your solution only works if I have access to the computer on which the plug-in is installed. Which, should you have cared to read the content of what I wrote, you would have realized. It seems to me a much more user friendly solution would be to allow individuals to login to their online account and assign the license to whatever computer they are currently working on (the solution that most other software developers offer).
Furthermore, it is quite insulting for someone to say they have notified the development team when clearly the development team already knows about the issue. Which means there is no actual plan to address this problem. This is further validated by you, the owner of the company, in your dismissive response.

I think you hold your product a little too precious when it is your customer base which you should regard as precious. If this later position was your driving disposition, you would have been more insulted that someone found dissatisfaction with your product than that someone criticized it.

Also, I find it strange that the vast majority of your clientele, and definitely your potential clientele, are US based and yet you do not have a service team in the states. This translates to your service hours being off-hours for US clients. Yet another frustration!

Know this, I do not hold grudges and I truly wish you and your company all the best. I do intend to revisit your product in the future. When I do, it is my sincere hope that the issues that are being brought to your attention have been meaningfully resolved and that I might be able to present this product to my employer with confidence.