Hi Guys,
I am having this bug when trying to create doors ( see Below ) , I am using the latest version of plusspec and windows 11
Good morning Adam,
Thank you for your post.
We’re not able to replicate the issue. Would you be able to send the model to info@rubysketch.com so the development team can look into this issue further
Hi Adam,
I’ve had a look at the model you sent across & found what the issue is. For some reason the Door Thickness field has been set to a large value for this door, but there is a way to resolve it which I’ve explained below.
- Select the
Edit Door Tool & click on the door opening. - In the Type field, select Internal Doors (#1 in image below).
- Select the Internal Bifold Door (#2 in image below).
- Change the value in the Door Thickness field to a smaller value (e.g. 50mm or 2" - #3 in image below).
- In the Type field, switch back to External Doors (#1 in image below). The original external door type should still be selected.
- Click Submit & the issue should be resolved.
Note: I saw in the model you used the Custom Door Tool to get around this issue, so you should be able to remove this door now.
