Creating Materials Missing Texture

Can someone please explain why I cannot use this material as a texture? I have created a new material and texture in the plusspec library, imported it into plusspec and I get a question mark inside a box or a multicoloured box saying missing texture.

I imagine that you can see what texture I am talking about as it is in our library. No sure if you can access it or not.

This is really holding up production. Please fix this. Thanks.

Using the latest 1.2.9 Plusspec and latest version of Sketchup Pro.

Screenshot. Can we also have the option to upload bigger files…
Screen Shot 2015-05-14 at 1.19.20 pm.png

Hi Rubicabprojects,

Apologies for the delay in responding to this post. The latest updates should have fixed this original problem. I have passed on your request to the development team to be able to upload larger sized images.