Construction timber materials missing

Bambooing · July 11, 2016, 9:18am

Hi there,

Possible missing data?

Timber selection is red and having trouble inserting doors, windows and staircases. Any ideas?

Thanks

Grant · July 11, 2016, 11:37pm

Hi Bambooing,

It sounds to me that you need to sync your materials. Use the Sync Tool and the next time you try inserting a window, door, etc it should work fine.

Would you be able to let me know if this fixes the issue you are having?

Bambooing · July 12, 2016, 8:54pm

Hi Grant, I cant remember how I ended up resolving it, but it did some update of sorts and now works a treat. Ie. I recall a window popped up and there were many question mark boxes that eventually all got turned to green.
Thanks

Grant · July 13, 2016, 8:01am

Hi Bambooing,

That’s good to hear. The question marks appear when you’re using the Sync Tool so it appears that that fixed the issue.

Andrew · July 18, 2016, 5:52am

The Sync tool was the answer. Remember to click it regularly as we are adding a lot of content that will help you deliver more to your clients.

Andrew · January 30, 2017, 5:43am

Note when you start Sketchup you will notice the PlusSpec dialogue comes up first. There is some useful information that is a big help on this page, that is why we made it a mandatory close down. The two main buttons are for sync and updates. Keep your eye out for the next update as it is a beauty.