Activation error after changing network connection

Hi

I am getting Activate license error after changing my network connection from wifi to ethernet connection . The error is

“Maximum Number of allowed licenses reached.”

I have been using +spec on the same computer . I really need to use +spec at the moment . Please help.

Also when I use contact support on your web page . I got attached error page and not letting me continue.

Regards

Jet
Plusspec support error page.png

It’s not just you, I have the same problem. I’ve talked to PlusSpec about this and they’re aware of the issue.

HI Jet and MasterSketchUp,

We currently are working on this issue.

If either of you have anymore problems just email daniel or I,

Daniel’s email - daniel@rubysketch.com
Deans’s email - dean@rubysketch.com